REFUND POLICY
At Growth Partners, we strive to deliver high-quality services and ensure the satisfaction of our clients. However, we understand that circumstances may arise where refunds are necessary. This Refund Policy outlines the conditions under which refunds will be provided and the responsibilities of both parties.
1. Refund Eligibility
1.1 Refund for Delayed Projects
We offer refunds if:
- We are unable to complete the project even 30 days beyond the agreed deadline.
- The delay is solely due to our inability to deliver and not caused by the client’s actions or inactions.
1.2 No Refunds for Client Delays
Refunds will not be provided if:
- The client fails to provide timely inputs, feedback, or approvals that are necessary for project completion.
- The client delays responses that directly impact the project timeline.
2. Client Responsibilities
To ensure the smooth execution of the project, the client must:
- Provide all necessary inputs, materials, and approvals as requested by Growth Partners within the agreed timelines.
- Actively communicate and collaborate to avoid delays.
3. Extension of Project Timeline
If the client requires additional time to provide inputs or finalize decisions:
- The client must pay the complete project amount within 30 days from the original deadline.
- The project can then be resumed and completed at a mutually agreed time. Growth Partners will retain the project deliverables and will be available to continue whenever the client is ready to proceed.
4. Refund Request Process
To request a refund, the client must:
- Submit a written request via email to [Insert Email Address] within 10 business days of the refund eligibility date.
- Include details of the project, timeline, and reasons for the refund request.
5. Refund Decision
- Once a refund request is received, Growth Partners will evaluate the circumstances and confirm whether the client is eligible for a refund based on this policy.
- Approved refunds will be processed within 15 business days after confirmation.
6. Limitations
- Refunds are limited to the amount paid by the client for the specific project in question.
- No refunds will be issued for additional services or third-party costs incurred during the project.
7. Amendments to This Policy
Growth Partners reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our website at https://www.growthpartners.site.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
Growth Partners
Website: https://www.growthpartners.site
Contact Us: [Click Here]
We are committed to maintaining a fair and transparent process and will do our best to address any issues promptly.